Refund Policy

1. General Policy

All purchases made on Invites Digital are final and non-refundable. Due to the digital nature of our products and services, once an invitation has been created, customized, or published, we cannot offer refunds.

2. Exceptions

Refunds will only be considered in the following circumstances:

• Technical Issues: A verified technical issue from our side prevents the successful creation or delivery of your invitation.
• Duplicate Charges: You were accidentally charged multiple times for the same service.
• Service Unavailability: The platform was unavailable for an extended period preventing you from accessing purchased services.

3. Refund Process

To request a refund under the exceptions above:

1. Contact us within 7 days of the purchase date
2. Provide your order ID and detailed description of the issue
3. Our team will investigate and respond within 5 business days
4. Approved refunds will be processed to the original payment method within 10 business days

4. Cancellation Policy

You may cancel your invitation creation process before making payment without any charges. Once payment is completed and the invitation is published, cancellations are not permitted.

5. Dispute Resolution

If you are unsatisfied with our refund decision, you may escalate the matter by contacting our support team at info@invitesdigital.com. We are committed to resolving all disputes fairly and promptly.

6. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to the website. Continued use of our services constitutes acceptance of the updated policy.

7. Contact Us

For refund-related inquiries, please contact us at info@invitesdigital.com or call +91 70213 24627.